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Genuity Systems Ltd. is an IT company established in the year 2003. It is aiming at establishing itself as one of the prestigious entities in world market to provide IT and telecom related services. Our services include Call center solution, VoIP soft-switch and billing, Mobile Dialer, IVR, IP-PBX solution and advance IT training. In order to manage customer support Genuity Systems is seeking for candidates with excellent quality for its Call Center Team.
Post Name/ Position Title: Executive, Customer Care
Company Name: Genuity Systems Ltd.
Number of job vacancies: 2
Type of Jobs Nature: Full Time / Part-Time
Nature of Job category: Non-Government job
Job Level: Entry / Mid / Top Level
Job Application Posting Date: 20 September, 2016
Jobs Application Deadline: 30 September, 2016
Job description / Responsibilities:
- To ensure customer support smartly.
- Capable to handle customer queries/complains instantly.
- Candidates will have to handle Inbound / outbound calls.
- Candidates will have to provide online customer care services.
- Willing to work in Day / Night Shift.
- Co-operative and challenging mentality to work with team member.
Education Qualification: O level/ A Level/ Graduate (English medium student will get more preference)
Experience Requirements: N/A
Additional Job Requirements:
- Age below or equal to 30 year(s).
- Communicate clearly over the phone and demonstrate good listening skills.
- Responsible, reliable, highly energetic, polite and hardworking.
- Needed to have tricky customer convincing technique.
- Patient and able to handle pressure.
- Positive attitude and self motivated.
- Able to work with multiple web-based computer programs.
- Experienced call center agents will get preference.
- Must have excellent communication skill in English.
- Spoken knowledge of Hindi will get additional preference.
Age limit for jobs: 30 Years
Other Benefits: As per company policy
Jobs Location: Dhaka
Gender: Both (Male & Female)
Jobs Source: Chakri.com | Bdjobs
Office Address: Genuity Systems Ltd. Sruti Tower (4th Floor), Plot-8, Main Road, Block-Ka, Section-6, Mirpur, Dhaka-1216, Bangladesh
Email Address: firstname.lastname@example.org
Website Address: N/A
If you think, you are the right person for the above position, please send your Curriculum Vitae along with a recent passport size color photograph mentioning the Position name in subject line to email@example.com or to the address.